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  1. I fully agree with you about businesses using a gmail, yahoo or other generic email provider instead of a dedicated business address. The dedicated ones just make you appear infinitely more professional with a small amount of effort.
    I have to disagree on the idea of using a made up name instead of info@ or accounts@ type email addresses – at least the use of these is honest, you will get whoever answers those emails, maybe the same individual, maybe a team of people. However a false name email address is somewhat dishonest when the named person doesn’t exist. If I email kevin@….com and Niamh or some other name signs off on the reply, it’s going to get confusing and look somewhat chaotic to clients, in my opinion. I’m interested to hear what others think.